Our caregivers are carefully selected at hiring and presented to you, chosen according to YOUR needs and expectations. Our Care Coordinator will begin the process of selecting your caregiver by first studying the client profile and then matching a caregiver’s experience and personality according to your needs, preferences and personality. This way we can assure that the senior caregiver is not only a personal assistant, but an asset to you and your family.
Trust is the foundation of our success in San Diego and S. Riverside. We are continually updating our hiring and supervisory practices. For your peace of mind, our caregivers are thoroughly screened and supervised.
From their first in-home placement, the process in ongoing, with surprise supervisory visits, satisfaction survey reviews (from clients) and necessary intervention regarding training and policy review.
If our caregivers are unable to reach or maintain our standards, they are warned once and then dismissed on the second violation of any issues regarding professionalism and demeanor in the home. If the caregiver is deficient or unprofessional in any way that violates the law or any of our standards of professionalism, they are terminated immediately and not eligible for rehire. These practices may cost the agency a little more in unemployment claims and hiring costs, but we feel that it is in everyone’s best interest to refrain from ‘recycling’ caregivers that should not be working in anyone’s home.
Constant Companions now provides assistance to the seniors in all of San Diego County and parts of Riverside including, Riverside, Temecula, Murrieta, Menifee, Lake Elsinore, Canyon Lake, Sun City and Hemet.